Service and Support - Frequently Asked Questions (FAQ)

Questions

  1. My language is not available in the GUI, can i add my own?
  2. Can i use CheckDiskGUI on Windows 2000?
  3. I found a bug, what to do?
  4. Which files can be removed?
  5. Why is the content of the message box displayed in another language?

1. My language is not available in the GUI, can i add my own?

Off course you can, see this link for more information. If you would like to share the language with the rest of the world and are willing to maintain the language file please be so kind to send me a copy of your language file. You can send it by email to software@wieldraaijer.nl.

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2. Can i use CheckDiskGUI on Windows 2000?

Yes CheckDiskGUI can be run on Windows 2000 but you will need to add support for GDI+ to your Windows 2000 installation. Download GDI+ from the Microsoft website http://www.microsoft.com/downloads/details.aspx?familyid=6A63AB9C-DF12-4D41-933C-BE590FEAA05A&displaylang=en and execute the file after download. You will be asked to extract it, extract the file to a location. Go to that location and move down to the following folder \asms\10\msft\windows\gdiplus. All the files in this folder must be copied into the System32 folder of your Windows location. CheckDiskGUI uses transparant PNG files, these files are shown with black backgrounds on Windows 2000.

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3. I found a bug, what to do?

Send an email to software@wieldraaijer.nl, report as much information as possible, Operating system, Language, Memory and all the other information. If an error message is displayed please attach it to the email. For those who do not know how to attach the message : Press <alt> and press <printscreen> holding the two keys at the same time, start paint which can be found in the startmenu - accessoires and press <ctrl> and <v> at the same time. Save the image and attach it to the email. For your system information you could also download SimpleSysInfo and choose the write info button, to save a text file with all the information of your computer and attach it also to the email (Please remove the line with your serial number information or use the hide all serials from the options menu).

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4. Which files can be removed?

  1. You can delete all files from the help folder
  2. You can delete all language files from the languages folder.
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5. Why is the content of the message box displayed in another language?

The text in the message box is parsed from the commandline. The language displayed depends on your operating system language.

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 © Emiel Wieldraaijer 2008 - 2012

Website : http://www.wieldraaijer.nl / Email : software@wieldraaijer.nl