Frequently Asked Questions (FAQ)

Service and Support - Frequently Asked Questions (FAQ)

Questions

My language is not available in the GUI, can i add my own ?
Can i do a remote schedule with MyDefragPowerGUI ?
My language files are damaged, what to do ?
Can i use MyDefragPowerGUI on Windows 2000 ?
How can i use CCleaner instead of the builtin cleaner ?
When MyDefrag is running, MyDefragPowerGUI is running in the background. Is it possible to end it ?
Can you give me some tips before running defragmentation ?
I found a bug, what to do ?
After using the wash function there is no harddisk space left, what's wrong ?
Which files can be removed ?
Pagedefrag is not available in the GUI what went wrong ?
Why can't i select Registry Omtimization on Windows 7 or Windows 2008 ?
Can i replace the internal sound with my own sound/music ?

1. My language is not available in the GUI, can i add my own ?

Off course you can, copy any language file to user.lng and store it in the languages folder. Open MyDefragPowerGUI.ini with notepad and add user after Language = . If you would like to share the language with the rest of the world and are willing to maintain the language file please be so kind to send me a copy of your language file. You can send it by email to software@wieldraaijer.nl

2. Can i do a remote schedule with MyDefragPowerGUI ?

No MyDefragPowerGUI doesn't support remote scheduling on another computer maybe this feature will be added in the future

3. My language files are damaged, what to do ?

Exit MyDefragPowerGUI and delete all the files in the language folder. Open MyDefragPowerGUI.ini with notepad and change the line "LanguageVersion=1.0.0" into "LanguageVersion=0.0.0". The english language is restored. Press <F12> and press the download arrow. The language files will be downloaded again.

4. Can i use MyDefragPowerGUI on Windows 2000 ?

No Windows 2000 is no longer supported.

5. How can i use CCleaner instead of the built-in cleaner ?

Install CCleaner onto your computer and copy ccleaner.exe, ccleaner.ini (if available) to the programs folder, this folder is a subfolder of the folder where MyDefragPowerGUI is installed. An extra option is added to the options menu under the misc section called "Use CCleaner instead" When checked, CCleaner will be used instead of the built-in cleaner.

6. When MyDefrag is running, MyDefragPowerGUI is running in the background. Is it possible to end it ?

You can exit MyDefragPowerGUI while MyDefrag is running, Right click the MyDefragPowerGUI icon in the system tray and select exit (Left handed configuration must do the opposite).

7. Can you give me some tips before running defragmentation

Cleanup old junk from your hard disk before running defragmentation
Reboot before defragmentation. This will release files that are in use, so they can be defragged.
Stop your realtime virus scanner before running defragmentation. Virus scanners check all disk activity, making defragmentation and optimization very slow.
Move the swapfile to another volume, reboot, defragment, and move the swapfile back. If you don't have a second volume then temporarily make the swapfile small, for example 100Mb.
If an application (for example a database) prevents certain files from being defragged then stop the application, run defragmentation for the particular data directory only, and restart the application.

8. I found a bug, what to do ?

Send an email to software@wieldraaijer.nl, report as much information as possible, Operating system, Language, Memory and all the other information. If an error message is displayed please attach it to the email. For those who do not know how to attach the message : Press <alt> and press <printscreen> holding the two keys at the same time, start paint which can be found in the startmenu - accessoires and press <ctrl> and <v> at the same time. Save the image and attach it to the email. For your system information you could also download SimpleSysInfo and choose the write info button, to save a text file with all the information of your computer and attach it also to the email (Please remove the line with your serial number information).

9. After using the wash function there is no harddisk space left, what's wrong ?

The wash function fills the harddisk with garbage and when there is no space left the garbage will be removed. Sometimes the file with garbage which is stored in the root of the harddisk cannot be removed. The file is called MyDefragPowerGUI_Eraser.tmp and can be safely deleted from the harddisk. This problem can be caused by virusscanners, low system resources and even by an ordinary reboot (automatic updates for example) during the wash function.

10. Which files can be removed ?

You can delete all files from the help folder

You can delete the sounds folder

You can delete all languages files from the language folder except en.lng, it created everytime.

11. Pagedefrag is not available in the GUI what went wrong ?

PageDefrag only works on X86 versions of Windows NT 4.0, Windows 2000, Windows XP, and Server 2003.

12. Why can't i select Registry Omtimization on Windows 7 or Windows 2008 ?

NTRegOpt 1.1j and below can give an error when run on Windows 7 or Windows 2008. Lars Hederer is going to create a new version of NTRegOpt to prevent this error in the Feature. MyDefragPowerGUI checks the version of NTRegOpt, if a newer version is found Registry Optimization will be available again.

13. Can i replace the internal sound with my own sound/music ?

You can use Wav files and MP3 files, just rename them to finished.wav or finished.mp3 and place it into a folder named "sounds". If there is no sounds folder, just create one in the same folder as MyDefragPowerGUI.exe. MyDefragPowerGUI first checks for the file finished.wav and if it does not exist it will check for finished.mp3. If none found it will use the internal sound.

Website : http://www.wieldraaijer.nl / Email : software@wieldraaijer.nl